Houston Reefer Servicestransport refrigeration · houston metro Broken down?

Broken down right now?

Crews whose OWN SITES state 24/7 or around-the-clock service — plus what to tell the shop when someone answers.

First move, before any call: keep the box doors shut. A loaded, closed trailer holds temperature far longer than an opened one — write down the set point and the current box temp first, then work the phones.

Who states 24/7

7 operators publish around-the-clock or 24hr-hotline language on their own websites. That mark stays tied to their words — reconfirm availability when you call.

Cargo still warm? A rental box buys time.

Refrigerated-trailer RENTALS, not repair — they deliver a temp-controlled trailer while your unit is down. Emergency and event refrigeration; Conroe line (936) 647-4554. Phone (713) 955-7503 · their website ↗. Listed as rental infrastructure — not a repair shop, and marked as such.

What to tell the shop

Unit & modelThermo King or Carrier, the model off the unit dataplate, diesel or all-electric. The controller brand is the first question most techs ask.
The numbersSet point vs actual box temperature, ambient temperature, and any fault code showing on the controller — photo it if you can.
The situationLoaded or empty, what the cargo is, drivable or not, and exactly where the trailer sits (gate, dock, or roadside with a mile marker).
The askDiagnosis on the road vs tow to a shop — mobile crews mark their radius, shops mark their bays. Price confirmed with the operator, never by us.

Full roster: reefer shops · mobile & roadside crews · dealer counters. The other crews on this site don't publish 24/7 language — that's why they're not on this page, not because they won't answer.